PCI-DSS certified
Independently certified — verify the certificate through the SISA link in the footer of every page.
Hesabe App & Platform
Your money,
fully explained.
The dashboard and app behind every Hesabe product — real-time reports, one-click refunds, role-based team access and a checkout that wears your brand.
Download the app
✓Transferred to bankKNET batch · today
👥4 sub-users activerole-based access
Livetransaction tracking, end to end
1-clickrefunds from app or web panel
Rolessub-user permissions per employee
iOS + Androidthe full platform in your pocket
Features
Run the whole operation from one screen
Reports
Every transaction, fully explained
All payment solutions feed reports with transaction details and real-time tracking — status, type, commission breakdown, and whether the payment was transferred. The detailed breakdown for each transferred amount (KNET or Credit Card) lives in the report list.
- ✓Real-time statusFrom authorization to bank transfer.
- ✓Commission transparencySee the breakdown per transaction.
- ✓Refunds in a clickThrough the app or the Merchant Web Panel.
Sub-users
Your team, your rules
Add your employees to the application and customize user permissions for accessing any feature in the application or website — for each employee, based on their role in the business.
- ✓Role-based accessCashiers send links; managers see settlements.
- ✓Web and mobileThe same permissions follow your team everywhere.
Team & permissions4 members
SASara A.Manager · reports, refunds, invoicesFull
KHKhaled H.Cashier · send invoices onlyLimited
DMDana M.Accountant · reports onlyView
White-label
Sender ID & branded checkout
Place your logo and your own terms within the checkout page design, and send SMS links under your merchant name with Sender ID — heightening brand awareness on every payment. Call centers can generate invoices with one click through our SMS API.
Everything included
One account unlocks it all
No tiers, no feature gates — the platform comes with every Hesabe product.
✓ Real-time transaction reports
✓ Commission breakdown per payment
✓ KNET & card transfer detail
✓ One-click refunds
✓ Sub-users with role permissions
✓ Payment reminders
✓ White-label checkout
✓ Sender ID for SMS links
✓ SMS API for call centers
✓ Bulk & scheduled invoicing
✓ QR generation — fixed & range
✓ iOS & Android apps
Trust
A secure partner, by design
Hesabe functions as a secure partner to its merchants — regulatory compliance sits at the forefront of everything we build.
Encryption throughout
Confidential information is encrypted so your data and your customers' data stay safe.
Published, regulated fees
Fees and commissions follow the structure published per Central Bank of Kuwait — transparent on our pricing page.
How it works
One account, every surface
Collect anywhere
Gateway, links, QR, POS and SoftPOS all feed the same account — online, in-store and on the go.
See everything
Reports track each transaction in real time with full commission and settlement detail.
Act instantly
Refund in a click, remind unpaid invoices, and manage your team's permissions — from web or app.
The app
The whole platform, in your pocket
Send invoices, generate QR codes, track transactions and issue refunds from your phone — on iOS and Android.
“
Dr. Rana Alabdulrazzaq — Saray Clinic
Dealing with Hesabe lifted a huge burden & increased the clinic's productivity.
Dr. Rana Alabdulrazzaq — Saray Clinic
FAQ
Platform questions
What can I see in reports? +
Transaction details with real-time tracking — status, type, commission breakdown, and whether the payment was transferred. Each transferred amount (KNET or Credit Card) has a detailed breakdown in the report list.
How do refunds work? +
Simple refund flows are available through the Hesabe Application or the Merchant Web Panel — and every refund is reflected back into your reports.
Can I control what my employees see? +
Yes — add employees as sub-users and customize their permissions for any feature in the application or website, based on their role in the business.
Where do I download the app? +
The Hesabe app is on the App Store (iOS) and Google Play (Android) — with the Merchant Web Panel at merchant.hesabe.com for the desk.
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